Josh is seeking to settle into the right team for the longer term so that his experience, skill, potential and insight may be better utilized and realized through his contributions and also to foster deeper interpersonal and team relations. Looking to capitalize on his outstanding and deep base of development and technology experience – and broad industry exposure – Josh ideally seeks a great and permanent position with a focus on engineering and development in multiplatform, virtualized or cloud-based storage, kernels and operating systems administration and networking for multimedia or security applications.
Supervisory
Peer
Synopsis
Accomplishments and Projects
Technologies
Leadership
Present – Mar 1999 | Director of Systems Design and Integration | NODOMAIN.NET |
Design, implement and maintain the fully virtualized NODOMAIN.NET private, hybrid cloud including website properties and LAN/WAN services.
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Present – Jan 2022 | Tech. Lead | Tech Mahindra / Microsoft |
Produces evolving Windows images for Microsoft Surface devices on a weekly cadence, utilizing multiple automated build systems that leverage unattended XML answer files and DISM, Azure DevOps pipelines, Hyper-V and Kubernetes and git source control.
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Jan 2021 – Jul 2019 | Senior Developer | Akraya / eBay |
Assignment with the eBay Shipping Labels team. Responsible for ensuring that all daily shipping reconciliation batch jobs completed successfully, to ensure proper invoicing, payments and charges for billions of dollars worth of shipping labels and insurance policies from a variety of carriers. Troubleshooted Java source code in a multi-region PaaS CI/CD environment with hundreds of VMs and containers and many, many more Kafka messages.
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Mar 2019 – Oct 2018 | Build Engineer | Tech Mahindra / Microsoft |
Serving as assistant to the main build engineer, produced reports and automation to improve the availability and security of the Azure Compute and hybrid Azure DevOps (née Visual Studio Team Services) CI/CD build environment for the Microsoft Office myAnalytics team.
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Jun 2018 – Jan 2018 | Software Development Engineer in Test II | Populus Group / Microsoft |
Perform a variety of test and test development activities for Microsoft's Azure Active Directory B2C service, an OAUTH 2 OpenID Connect based authentication and identity management framework.
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Mar 2017 – Jan 2017 | Technical Consultant / Cloud Support Specialist | Taos / Google |
Dec 2016 – Jun 2016 | Application Development Support Specialist / Cloud Support Specialist | Volt / Google |
Jun 2016 – Aug 2014 | Systems Administrative Support Engineer / Cloud Support Specialist | Volt / Google |
Provide developer support and solutions to Google Cloud Platform customers, serving both as an expert technical consultant and as a liaison between the customers and engineering.
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May 2012 – Mar 2012 | Software Test Engineer IV | Volt / Microsoft |
Ran and updated manual UI regression tests against a service pack release. Filed defect reports and verified fixes.
Apr 2011 – Sep 2010 | Software Development Engineer in Test II | Collabera / Microsoft |
Jan 2009 – Jan 2008 | Software Development Engineer in Test II | Volt / Microsoft |
Performed testing and development for Microsoft’s Remote Desktop team to determine the upper-bounds of scalability for virtual machine based knowledge worker scenarios. Ran video and system performance profiling automation.
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Jan 2008 – Sep 2007 | Consultant | Wes Ratauschk & Associates |
Implemented a bespoke system in C♯, VB.Net, ADO.Net, ASP.Net and SQL for web and e-mail based sign-up of redeemable promotion codes to be distributed by e-mail for a marketing campaign of the client's and its advertising partners.
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Aug 2007 – Jun 2007 | Support Engineer III | Volt / Microsoft |
Performed multi-platform systems administration while on assignment with the Microsoft Exchange Hosted Services Archive DBA team. Provided final point of escalation support for the NOC.
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May 2007 – Feb 2007 | Integration Tester | ArcMail Technology |
Performed a variety of test, development and support functions for this vendor of open-source powered e-mail archival appliances.
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Oct 2006 – Oct 2005 | Support Escalation Engineer | Microsoft |
Oct 2005 – Jun 2005 | Support Engineer III | Volt / Microsoft |
Provided technical support and consultation to Premier and Professional customers and to supporting partner teams of Microsoft’s Services for Macintosh and Services for UNIX file sharing (AFP, NFS) and NIS interoperability solutions.
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Feb 2003 – Mar 2002 | Support Engineer | Volt / Microsoft |
Provided technical support to customers and business partners while on assignment at MSN Internet Access’ uppermost escalation tier.
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Jan 2002 – Oct 2001 | Software Test Engineer II | Volt / Microsoft |
Performed systems administration and provided team and partner support while on assignment with the MSN Messenger team.
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Jun 2001 – Mar 2001 | Systems Administrator | Puget Sound Network |
Performed systems administration and provided end user support at a Puget Sound area Internet service provider.
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Jan 2001 – Aug 2000 | Customer Installation Technician | Reflex Communications |
Performed installation of high-speed Internet service for the customers of a west-coast broadband Internet service provider.
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Aug 2000 – Nov 1999 | Software Test Engineer | Volt / Microsoft |
Performed manual BVT and RC testing to verify DVD playback functionality for the Microsoft Windows Digital Media Division.
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Oct 1999 – Feb 1999 | Software Test Engineer | Volt / Microsoft |
Performed daily manual and automated BVTs for the Microsoft Exchange team, working with internal partners to drive and verify the resolution of defects.
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Sep 1998 – Jun 1998 | Systems Administrator | Cortland Electronics |
May 1998 – Mar 1997 | Systems Administrator | Cortland Electronics |
Oct 1996 – Mar 1996 | Systems Administrator | Cortland Electronics |
Performed UN*X and Windows systems administration at a Seattle area Internet service provider. Provided customer technical support and performed cabling installation when necessary.
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Jan 1998 – Sep 1997 | Lead Support Technician | Alternate Access |
Served as lead Mac OS support engineer and provided auxiliary Windows 95 support for an Internet service provider with 7,000 customers in the Puget Sound region.
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Oct 1995 – Aug 1995 | Support Technician | Route 66 Networks |
Provided technical support to customers of a Seattle area social networking BBS and Internet service provider. Performed basic Windows NT and Macintosh systems administration.
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